Privacy Policy

Effective date: 06/05/2025

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and any messages you send through the site. We also collect usage data automatically through cookies and similar technologies (e.g., pages visited, your IP address, browser type).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Communicate with you about your account or bookings
• Personalise your experience on our site
• Monitor and analyse trends and usage

3. Third-Party Services

This site uses Street.co.uk to power the “Book a viewing” feature. When you schedule a viewing, Street.co.uk may collect and process your information (name, contact details, appointment details) according to their own privacy practices. Please review Street.co.uk’s Privacy Policy at street.co.uk/privacy. We are not responsible for the privacy practices of third parties.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, remember your preferences, and analyse site traffic. You can disable cookies via your browser settings, but some parts of the site may not work properly.

5. Data Sharing and Disclosure

We will not share your personal information with third parties except:

• With your consent
• To comply with legal obligations
• To protect our rights or safety or that of others
• With service providers who help us operate the site (under confidentiality agreements)

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no online system is completely secure.

7. Your Rights

You may access, correct, or delete your personal information by contacting us. You may also object to or restrict certain processing of your data.

8. Changes to This Policy

We may update this Privacy Policy at any time by posting a new version on this page. Your continued use of the site after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this policy, please contact us: kristina@catra.cymru.